If you haven't received your Magic Pass or it has been lost, stolen, we recommend you visit the ticket desk at one of our partner resorts (outside Glacier 3000).
Upon presentation of your identity card, you will be reissued a pass. Be aware, this procedure costs CHF 40.-/pass.
The procedure required to block and reissue your Magic Pass will take approximately 15 minutes; please be patient while you wait.
The Glacier 3000 (VD) guaranteed snow option gives you access to the Glacier 3000 area from the 3rd of November 2018 until 5th of May 2019.
This option is available for an additional CHF 400.- per adult and CHF 200.- per child.
If you wish to include this option on your Magic Pass, all you have to do is to buy it at the Glacier 3000 desk.
The following are Magic Pass 2 partner resorts :
- Bugnenets – Savagnières
- La Berra*
- Les Paccots
- Le Brassus
- Les Pléiades
- Les Rochers-de-Naye
- Villars – Gryon*
- Les Diablerets
- Les Mosses
- Les Marécottes*
- Mayens de Conthey
- St-Luc / Chandolin*
- Grimentz – Zinal*
- La Forclaz
- (Glacier 3000)
* Resorts open during the summer
Was there an error on your pass when you received it? Please, send an e-mail with the correction(s) to be made and your order number to firstname.lastname@example.org.
All requests for modifications will be subject to an administrative fee of CHF 40.-/pass. The original pass will be blocked and a new pass will be delivered.
Magic Pass branded products are only available while purchasing your pass online! Did you forget to order them? Don't worry. You will be able to buy them in our partner stores starting in December 2018.