A Magic Pass is not required for children under 6 years of age and therefore not available: you do not have to purchase a ticket for them at our partner resorts. However, you must obtain a lift pass for them at the ticket counter.
Children born between the years 2004 and 2013 must purchase a Child pass.
People aged 16 years (year of birth is proof) and older must pay for an adult pass.
Was there an error on your pass when you received it? Please, send an e-mail with the correction(s) to be made and your order number to email@example.com.
All requests for modifications will be subject to an administrative fee of CHF 40.-/pass. The original pass will be blocked and a new pass will be delivered.
You can buy the "Fast Lane Crans Montana" option at any time, in the "shop" section. This option is a line cutter supplement for Crans Montana.
If you do not have this option, the Magic Pass offer in Crans Montana is available to customers normally.
It is entirely possible to give a Magic Pass as a gift! Simply place your order as you would normally on our website, mentioning the last name, first name and exact date of birth of the person to whom you wish to offer a pass.
The system will signal any duplicate entry, which means that the person in question is already in possession of a Magic Pass.
The Magic Pass offers you the possibility to purchase an insurance whilst your purchase.
Indeed, two types of insurance are at your disposal:
- Helvetia Assurance Pass: insurance on the package
- Helvetia Insurance Pass + rescue: package insurance and rescue
Both insurances are only available when you order your Magic Pass. It will not be possible to add them after you have finalized your order.
If you have subscribed to one of the insurances and wish to request a refund, you must complete the claim form under the tab of the website corresponding to "insurance".
Reimbursements are made directly by the insurance company. The cooperative Magic Mountain Corporations does not reimburse any pass.
The articles are available in the "shop" section within the limits of available stocks.
If you haven't received your Magic Pass or it has been lost, stolen, we recommend you visit the ticket desk at one of our partner resorts (outside Glacier 3000).
Upon presentation of your identity card, you will be reissued a pass. Be aware, this procedure costs CHF 40.-/pass.
The procedure required to block and reissue your Magic Pass will take approximately 15 minutes; please be patient while you wait.
If you would like us to send you to reissued your Magic Pass to your home address, you can go through your online account, after your login, choose the tab "my Magic Pass". A time delivery of seven working days would be counted if this option is preferable for you.
The option Glacier 3000 (VD) gives you access to the Glacier 3000 area from the 9th of November 2019 to the 3rd of May 2020.
This option is initially available on our website for an additional CHF 200.- per adult and CHF 100.- per child. The price will evolve periodically.
If you wish to include the option on your card, all you have to do is to log into your account via "LOG IN". You will then have access to all of your orders and can add the option to whichever Magic Pass you wish.
If you did not already activated your account when you passed your order, you may go to the "LOG IN" menu and click on the link "Activate my account". This operation requires the e-mail address used when placing your original order or your Magic Pass' card number.
Once the option Glacier 3000 (VD) added to your order, the Magic Pass 2019/2020 will be blocked and sent to you again in a lapse of seven working days.
At first, you will only be able to order on our our website : www.magicpass.ch.
Once they have opened for summer, you will be able to purchase a Magic Pass directly at the ticket office of any of our partner resorts. Don't forget that prices will increase depending on the amount of passes remaining in stock. Therefore, it is very likely that purchases at the resorts will not benefit from the initial low introductory prices!
In order to receive your order confirmation, please click on the link that was automatically e-mailed to you. It will allow you to download your proof of purchase in PDF format. If you did not receive an e-mail, please verify your spam folder before contacting us.
The following are Magic Pass 2019/2020 partner resorts:
- Anzère* ;
- Arolla ;
- Bugnenets – Savagnières ;
- Crans-Montana* ;
- Crêt-du-Puy ;
- Evolène* ;
- Grimentz – Zinal* ;
- Jaun* ;
- L’Abbaye ;
- L'Orient ;
- La Berra* ;
- La Forclaz ;
- Le Brassus ;
- Lécherette ;
- Les Diablerets* ;
- Les Marécottes* ;
- Les Mosses ;
- Les Paccots ;
- Les Pléiades ;
- Les Prés-d’Orvin
- Les Rochers-de-Naye ;
- Leysin* ;
- Loèche-les-bains* ;
- Mayens de Conthey ;
- Moléson* ;
- Nax ;
- Ovronnaz* ;
- Rathvel ;
- Saas-Fee ;
- Schwarzsee* ;
- St-Luc / Chandolin* ;
- Tramelan ;
- Vercorin* ;
- Villars – Gryon* ;
- Glacier 3000 : resort subjected to a paying fee
* Resorts included during the summer season
One the website only payments by credit card are accepted (MasterCard et Visa or twint application).
An Adult Magic Pass costs CHF 399.-. A Child Magic Pass costs CHF 269.-. Don't forget that the prices will increase periodically.
Our new Magic Pass offer is valid not only in summer but also in winter ; it means from May 11th 2019 to May 3rd 2020, according to the opening schedule of each of our resorts.