Do you have any questions?

The Magic Pass is valid from 1 May of the year of purchase until 30 April of the following year, regardless of the date on which it is purchased. For example, a pass purchased in October 2026 is valid from 1 May 2026 to 30 April 2027.

No. The Magic Pass does not renew automatically. You must place a new order every year. You will receive a new physical card by mail.

From a technical perspective, the access gates installed at our partner resorts are not equipped to read digital passes / mobile passes. Only the new RFID chip physically integrated into the new pass cards allows access to these gates. The QR code displayed on Magic Pass physical card alone is not sufficient to access our partner resorts.

The spring skiing option grants access to Magic Pass resorts that are still open between March and 30 April for customers who do not yet have a Magic Pass for the current season. It is available on www.magicpass.ch at the end of the season, only when purchasing the new Magic Pass.

No, thermal baths are not included in the standard Magic Pass. The Baths option is a paid add-on that provides access to our partner bath facilities. It can be added at any time from your customer account on www.magicpass.ch, under “My Orders”. Please note that the price of the option increases as the season progresses.

Yes. Log in to your customer account on magicpass.ch, go to “My Orders” and add the option to the subscription(s) of your choice. Payment is made immediately, and the Baths option is valid and loaded onto your Magic Pass straight away (you will not receive a second card).

The Baths option entitles you to one single entry per day and per thermal bath facility. If you wish to access a second facility on the same day, this is only possible 5 hours after the first entry.

Magic Pass provides access to over 100 mountain destinations in Switzerland, France and Italy. The complete and up-do-date list is available on https://www.magicpass.ch/en/stations. Glacier 3000 and the Saas - Fee Metro Alpin are part of the network, but only during the winter season (1 November - 30 April).

Yes, the Magic Pass is valid all year round in destinations that operate their lifts during the summer season (hiking, mountain biking). Bike transport is included in the pass. The list of summer destinations is available on the website Magic Pass - Over 100 ski destinations to be discovered.

No. The Magic Pass covers mountain lifts (alpine skiing, hiking, mountain biking) but does not include cross - country ski trails. Nordic areas are managed by entities separate from the mountain lift companies.

Partially. In Saas - Fee, the Magic Pass is valid during the summer season on certain facilities, but it does not provide access to the Metro Alpin or the summer ski area. Saas - Grund and Saas - Balen are not included in the Magic Pass offer (neither summer nor winter).

No. The “Pass 100” option, which provided access to Crans - Montana during the low season, has no longer been available since the 2025 - 2026 season. Crans - Montana is no longer part of the Magic Pass network.

The currency used depends on your location (IP address) at the time of purchase, and not on your delivery or home address. 

No. Magic Pass does not offer family, senior, AVS, student or any other specific discounted rates. There are only two categories: adult (age 16 and over in the year of purchase) and child (ages 6 to 15 in the year of purchase). Magic Pass is not available for children under 6 in the year of purchase. For younger children, a valid transport ticket must be obtained directly from the resort ticket offices. Please note that partner resorts are free to set their own prices for children under 6.

The “child” category applies to young people aged 6 to 15 (based on the year of birth, not the exact date of birth). From the year of their 16th birthday, the adult rate applies. Children under 6 are not covered by a Magic Pass: you must go to the resort ticket offices to obtain a valid transport ticket for them. When ordering your Magic Pass, the system automatically calculates the price of each pass based on the year of birth.

Yes. If a person with a disability requires an accompanying person, Magic Pass provides a free subscription to that person when their accompanying person purchases a Magic Pass. Please send us, via https://www.magicpass.ch/en/contact a disability certificate stating the holder’s first name, last name and date of birth (the Swiss disability insurance card (AI) or the SBB accompanying person pass are not accepted as proof), together with the confirmation of the accompanying person’s paid Magic Pass order.

Credit card (Visa, Mastercard, American Express), TWINT, REKA - Pay, REKA - Rail and HeyLight (instalment payment, available until the beginning of September). Payment by bank transfer is not available.

This CHF 13. - corresponds to the processing fees for the instalment payment option (HeyLight). If you wish to pay in full, please make sure the instalment payment option is not selected in your shopping cart. Once the order has been completed and paid, the payment method can no longer be changed.

The optional Helvetia / Verspieren insurances cover the reimbursement of the Magic Pass in the event of an accident or illness preventing its use, as well as rescue costs in Magic Pass partner resorts.

No. The Helvetia / Verspieren insurance must be purchased at the time of ordering the Magic Pass. It is not possible to add it after the payment has been completed.

Go to Magic Pass - Insurance - C'est Magic! and use the claim declaration form. Your Magic Pass will be blocked as soon as the claim is submitted and will remain blocked until the end of the season. If you wish to use your Magic Pass again after your period of incapacity or pregnancy you can submit the claim at the end of the season and up to 31 July of the following year. If you did not take out the insurance, Magic Pass does not provide any reimbursement.

No. Without insurance, Magic Pass does not provide refunds for subscriptions. Magic Pass is a personal, non-transferable and non-assignable pass. It is also not possible to suspend it in order to extend its validity beyond the expiry date. The only exceptions are the 14 - day right of withdrawal (see below) and the death of the pass holder. We recommend taking out the insurance with your next purchase.

Yes, within 14 days of receiving your order confirmation email. You may exercise your right of withdrawal without giving any reason, in writing, by using the contact form. You will receive a full refund. After this period, no refund is possible except through the Helvetia / Verspieren insurance in the event of illness, accident, pregnancy or death.

For orders placed before 25 April: delivery is expected at the end of April.

For orders placed after 25 April: processing and shipment take place within 2 working days. Delivery then depends on Swiss Post delivery times.

For deliveries abroad (France, Belgium, Italy, etc.): please allow for longer delivery times, depending on postal services.

Please contact us via Magic Pass - Contact  and provide your order number, specifying that you have not received your Magic Pass.

From 1 May onwards, you can also go to the ticket offices of open partner resorts with your order confirmation.

After verification that the delivery time has indeed been exceeded, temporary access may be granted or, at resorts that are able to do so, a free duplicate of your Magic Pass may be issued. However, if the delivery time has not yet been exceeded, no free access to the mountain lifts can be granted.

If you have not received your Magic Pass by post, please inform us within 3 months of placing your order. After this period, a duplicate must be ordered for a fee of CHF 40.

First, check your spam or junk mail folder. The confirmation is sent automatically at the end of the ordering process and contains a link that must be clicked to validate the order.

If you cannot find it, log in to your customer account on magicpass.ch to check the status of your order. If no order or new Magic Pass appears in your customer account, this means that the order was not completed successfully. We invite you to place a new order.

Yes, you have two options:

(1) Order a gift voucher directly on magicpass.ch under “Shop” → “Gift Vouchers”.

(2) Order a Magic Pass in the beneficiary’s name from your own account - it will be delivered to your address.

Gift vouchers are valid for 3 years.

No. Only the physical Magic Pass card is technically recognised by the access gates and allows access to be validated at a resort. A digital copy, QR code or mobile application cannot replace the physical card.

Two options are available to obtain a duplicate, each at a cost of CHF 40. - per pass:

1. Request it directly at the mountain lift ticket office*.2. Request a duplicate by post. This request can be made online via our website www.magicpass.ch by logging into your customer account.

We invite you to go to the ticket office of one of our partner resorts to check the status of your Magic Pass or, at resorts that have the possibility to do so, to reload your card. If the card is found to be defective, your pass will be replaced free of charge. If the problem persists, please contact us via Magic Pass - Contact - C'est Magic! and provide your card number.

No. The Magic Pass is strictly personal and cannot be transferred. Photo checks are carried out each time you pass through the access gates. If a third party uses your card, the days used will be charged and the pass may be cancelled with a penalty of CHF 250. - . If you are unable to use your pass and did not take out insurance, no refund or transfer is possible.

In the event of an accidental exchange of cards between members of the same family or the same order, please contact us via Magic Pass - Contact - C'est Magic! and explain the situation.

A duplicate card must be issued in order to remove the photos that do not correspond to the correct Magic Pass holder and to avoid any risk of a fraud penalty during photo checks in the system.

This duplicate can be issued at the reduced price of CHF 10.- per order (instead of CHF 40.- per pass in the case of a standard lost card).

Yes. Your Magic Pass customer account is updated automatically when you purchase your new subscription. You will receive a new physical card by mail. In the app, your new subscription will appear as soon as it is activated (1 May).

If, when placing the new order, any information (last name, first name or date of birth) has been changed, you will receive a card with a new Magic Pass number. In this case, the two customer accounts will need to be merged. Please contact our support team to complete this process.

Your Magic Pass number (MP number) can be found at the bottom right of your physical card (format: MPXX - XXXXXX). You can also find it in your customer account under “My Orders” section.

Each time you pass through the access gates, a control photo is taken automatically. This allows us to verify that the pass is being used by its rightful holder and to ensure your safety (for example, to identify and locate a customer in the event of an accident on the ski area).

Magic Pass complies with the GDPR. You have the right to access, rectify, object to the processing of, restrict the processing of, erase and port your personal data. For any request, please send an email to privacy@magicpass.ch together with proof of identity.

You can update your email address or postal address at any time directly from your customer account by clicking on the “Edit my details” button.

Please note that the delivery address must be entered for each order. Once the order has been completed, the delivery address can no longer be changed.

BeMagic is the loyalty program exclusively available to Magic Pass holders. Every time you enjoy a day of skiing, complete a challenge, or make a purchase with a BeMagic partner, you earn loyalty points called Magics. Your Magics can be converted directly into cashback, which is paid into your bank account. Registration is free and is available exclusively through the Magic Pass mobile app.

Yes, it's completely free. Registration is free of charge. All you need is a valid Magic Pass, the Magic Pass mobile app, and a BeMagic account.

Yes. BeMagic is exclusively available to holders of a valid Magic Pass. Without a valid Magic Pass, you cannot register for the BeMagic program.

Signing up for BeMagic only takes 4 simple steps:

Download the Magic Pass app (available on iOS and Android).

Sign in with your Magic Pass account, using the same login details as on www.magicpass.ch. If you don't have an account yet, create one by scanning your Magic Pass (this is especially useful if someone else purchased your Magic Pass for you).

Add your banking details: enter your IBAN (to receive cashback) and register your credit card (to start collecting Magics) in the app.

Enable push notifications so you can receive and activate your cashback offers.

You must first register a credit card. Once this is done, you can also register your debit cards and TWINT accounts. The following payment methods are not accepted: Apple Pay, Google Pay, Samsung Pay, Smartwatch payments. You must pay directly at the payment terminal using a payment method registered in the app (either contactless or by inserting your card).

You can leave the BeMagic program at any time by removing all your registered payment methods from the app or by deleting your account. Please note when you leave the program, any remaining Magics in your account will be permanently lost and cannot be recovered.

There are three ways to earn Magics:

Using your Magic Pass: Earn 20 Magics the first time you use your Magic Pass each day (summer and winter), regardless of the resort you visit.

Shopping with BeMagic partners: Earn at least 1 Magic for every CHF 1 spent when paying with a registered payment method. Some partners offer up to 5× more Magics.

Completing challenges: Earn the number of Magics indicated in each challenge description every time you successfully complete a challenge in the app.

The standard earning rate is 1 Magic for every CHF 1 spent. Each partner may choose to offer a higher earning rate, such as 2×, 3×, 4×, or even up to 5× more Magics. Check the "Offers" section in the Magic Pass app to discover the current partner offers.

Yes. You must pay with a payment method registered in the app and present it directly at the payment terminal (either contactless or by inserting your card). Payments made via Apple Pay, Google Pay, Samsung Pay, or a smartwatch are not recognized by the BeMagic system.

There are several possible reasons:

The partner requires a manual receipt scan (this is indicated in the partner's offer in the app or on the website). Use "My Receipts" in the app (from the main menu or your profile) to scan both the payment terminal receipt and the cash register receipt within 2 months of the transaction.

You paid with Apple Pay, Google Pay, or a smartwatch. These payment methods are not recognized by the BeMagic system, so the Magics cannot be credited.

You used a payment card that is not registered in the app. In this case, the Magics cannot be credited.

It depends on the type of transaction:

Purchase with an automatic partner: almost instantly (within a few seconds).

Purchase with a manual partner (receipt scan): 7 days, depending on the volume of requests.

Ski or hiking day: within 48 hours. During busy periods, it may take longer. If your Magics still do not appear, there may be a system linking issue, in which case we are unfortunately unable to add them manually.

Stay with a partner accommodation: up to 7 days, as the stay must first be verified by the partner.

No. Your statistics and Magics are only recorded from the date you join BeMagic. Ski days completed before your registration cannot be credited or added retroactively.

It depends:

If you are still using the same credit card and only the expiry date has changed, you can keep your existing card registered, even if it appears as expired.

If you have a new credit card with a different card number, first add the new card as a payment method. Once it has been successfully registered, you can remove the old card.

If necessary, close the app completely and then reopen it.

For partners that do not award Magics automatically (this is indicated in their description in the app):

Ask the partner for both the payment terminal receipt and the cash register receipt.

Open the Magic Pass app → go to Profile (third icon at the right top) → "My Tickets".

Tap the button “add a ticket” to take a picture or download both the payment terminal receipt and the cash register receipt.

Select the correct partner from the drop-down list.

Complete the required information and submit your receipts for validation.

Your scanned receipts must clearly show the following information: Partner name, amount paid, transaction date, payment method.

Receipts missing any of this information will be automatically rejected.

Processing time: up to 7 business days.

Please note receipts submitted more than 2 months after the transaction date cannot be accepted.

In the "My Tickets" section, each receipt is assigned a status:

Processing: your receipt is currently being reviewed.

Approved: your Magics have been credited to your account.

Rejected: your receipt could not be accepted (see the comment for the reason, such as an unrecognized payment method, an unreadable receipt, or an ineligible partner).

Once your receipt has been approved, the transaction and the Magics will appear in the app.

To receive BeMagic cashback, you must meet the following requirements: Have at least 500 Magics, have push notifications enabled, have a valid Swiss IBAN registered in the app.

The cashback process works in four steps:

Pay at a BeMagic partner using a payment method registered in the app.

Within 2 hours of your purchase, you will receive a push notification.

Open the notification and choose either "Claim Cashback" or "Continue Collecting Magics".

If you choose "Claim Cashback", the amount will be transferred to your Swiss IBAN within the following few days.

A minimum of 500 Magics is required to claim cashback.

The cashback value is calculated as follows:

500 Magics = CHF 10. –

Each additional 100 Magics = CHF 2. –

Example: 700 Magics = CHF 14. –

In other words: 50 Magics = CHF 1. –

You can also choose to continue collecting Magics beyond 500 instead of converting them into cashback.

Unfortunately, the 2-hour window is strict and cannot be extended. You will need to try claiming your cashback again after your next eligible transaction.

To avoid this issue in the future:

Make sure push notifications are enabled for the Magic Pass app in your phone's settings.

Check that the payment method you used at the partner is the same one registered in the app.

Yes. You can change your IBAN at any time directly in the app. Your new IBAN will be used for your next cashback payment.

First, check that your IBAN is correct in the app (Profile → Settings → Payment Methods).

If your IBAN is correct and you have not received the transfer, please contact info@bemagic.ch and include your Magic Pass card number and the date you claimed your cashback. The BeMagic team can reprocess the transfer. If you notice that your IBAN was incorrect in the app when you claimed your cashback, update it in the app and then send the correct IBAN to the BeMagic support team.

No. Magics cannot be used as a payment method or discount with BeMagic partners.

They can only be used to claim cashback, which is paid by bank transfer to your registered IBAN.

You pay the partner as usual and receive the cashback directly into your bank account.

Yes. Your Magics can expire in the following two cases:

Your Magic Pass is not renewed: if your Magic Pass is not renewed by midnight on 31 December, all your Magics will be lost and your BeMagic account will be deactivated.

12 months of inactivity: if you do not make any purchase with a BeMagic partner using a payment method registered in the app for 12 consecutive months, all your Magics will expire (your account will remain active, but your balance will be reset to zero).

Please note ski days alone do not reset the 12-month inactivity period.

A warning email is sent 30 days before your Magics expire. To avoid losing your Magics, simply make at least one purchase with a BeMagic partner using a payment method registered in the app before the expiration date.

Sign in to your BeMagic account.

Open My Profile, then go to Account Linking.

Tap Link an account and then scan the Magic Pass.

Scan or enter the Magic Pass number of the person you want to link.

If that person does not have an email address, the system will automatically create a temporary email address for the account.

Confirm the account link by following the instructions displayed in the app.

If you experience any issues, please contact our team and provide the Magic Pass numbers of the accounts you would like to link.

Yes, provided their account is linked to a BeMagic account.

Even without a registered payment method, a child can still earn Magics through:

Using their Magic Pass (20 Magics per ski day)

Challenges

These Magics are credited directly to the linked parent's account.

However, the child cannot earn Magics from purchases made with BeMagic partners, as they do not have a registered payment method.

Automatic account merging is not available in the app. Please contact BeMagic Support at info@bemagic.ch and provide the two Magic Pass card numbers of the accounts you would like to merge.

Yes, at any time. Simply register your own payment method in the app. This will automatically unlink your account from the parent's account. Please note that your Magics balance will be reset to zero when your independent account is created. Any Magics earned before the account was unlinked will remain on the parent's account.

Magics are only recorded from the moment each Magic Pass is registered in the BeMagic app.

Ski days and Magics earned before registration or before the accounts were linked cannot be credited retroactively.

The full list of BeMagic partners and their offers is available in the "Offers" section of the Magic Pass app. Please note that BeMagic partnerships and offers may change during the Magic Pass season Magic Pass - Bemagic -

For partner accommodation providers, you will only earn Magics if you booked directly with the property, either by phone, by email, through the hotel's official website

Bookings made through third-party platforms (such as Booking.com, Airbnb, Expedia, etc.) are not eligible for Magics.

The accommodation provider will verify your booking method within 7 days.

Pending: your booking is currently being verified.

Rejected: your booking was identified as having been made through a third-party platform.

Partnerships may change during the Magic Pass season. If a partner no longer appears in the app, they may have left the BeMagic network.

However, if you made a purchase while the partner was still active, you can send your receipt to info@bemagic.ch within 2 months of the transaction date. We will then check whether a manual credit of your Magics is possible.

No. Payments made with a smartwatch, Apple Pay, Google Pay, or Samsung Pay are not recognized by the BeMagic system. Only physical payments made at the payment terminal using a registered payment card or TWINT registered in the app are eligible for Magics.

No. BeMagic is available exclusively through the Magic Pass mobile app. Without a smartphone, you cannot access the program's features. For children: you can link your child's Magic Pass to your BeMagic account. Any future Magics they earn will be credited directly to your account.

No. Your personal data are not shared with BeMagic partners. Each partner only has access to an anonymized overview of their performance within the BeMagic program. Your personal data are used solely for the operation of the BeMagic program. If you would like to access or update your personal data, please contact info@bemagic.ch.

Yes. You can unsubscribe from newsletters or disable marketing push notifications at any time. To unsubscribe from our newsletters, click the unsubscribe link at the bottom of any newsletter. To manage your push notifications, open the app, tap the bell icon at the top of the screen, then go to Manage My Notifications to update your preferences.

If your Magic Pass is not renewed by midnight on 31 December, you will be automatically removed from the BeMagic program. All your Magics will be lost permanently and cannot be recovered. Your BeMagic account will also be deactivated. To keep your Magics, make sure to renew your Magic Pass before this deadline.

BeMagic's Terms & Conditions are governed by Swiss law. In the event of a dispute, the courts of Sion (Valais, Switzerland) shall have exclusive jurisdiction. Magic Mountains Loyalty SA reserves the right to terminate the BeMagic program by giving 3 months' notice by email.

Magic Travel is an exclusive benefit for Magic Pass holders. It includes up to 5 public transport day trips (credits) to reach a Magic Pass partner destination in Switzerland during the 2026/2027 winter season (from 01.11.2026 to 30.04.2027), in combination with the use of the ski lifts.

Each Magic Travel credit corresponds to one trip.

Depending on the type of journey:

1 credit = One-way trip

1 credit = Round trip on the same day

2 credits = Outbound and return trips on different dates (one credit per trip)

Credits are personal, linked to your Magic Pass number, and automatically deducted at the time of booking.

Eligible participants:

Holders of a valid Magic Pass.

For journeys from within Switzerland to a Swiss Magic Pass ski resort. Magic Pass holders living abroad can purchase the international portion of their journey separately and use Magic Travel for the Swiss leg.

Not eligible:

Magic Pass holders who already have a Swiss General Abonnement (GA).

Children with a Junior Travelcard (if traveling with at least one parent).

Journeys outside Swiss territory.

Yes. Resorts in France and Italy are not included in the Magic Travel offer.

Furthermore, certain Swiss Magic Pass resorts are not included in the offer as they are difficult to reach by public transport:

Springenboden, Faltschen, Heimenschwand, Ottenleue (Egg ski lift), Rossberg, Rüschegg, Selital, Wilerallmi, Les Paccots, Rathvel, Mayens de Conthey, Valbirse.

To validate your credit, ski lift usage with your Magic Pass is mandatory.

Depending on the type of trip:

One-way trip: you must use the ski lifts with your Magic Pass on the day of travel or the following day (D+1).

Round trip on the same day: you must use the ski lifts with your Magic Pass on the same day.

Outbound and return on different dates: you must use the ski lifts with your Magic Pass at least once between the outward and return journeys.

In the absence of any recorded lift usage with Magic Pass, the transport ticket shall be deemed non-compliant with the combined offer and may be treated as fraudulent use:

The Magic Pass holder will be charged the official public transport rate, based on the declared subscription.

Any remaining credits for the Magic Pass holder concerned are cancelled.

Until midnight the day before travel: free cancellation, and the credit will be returned.

After midnight the day before and until departure: cancellation is possible, but the credit will be lost. This prevents misuse and avoids ticket re-billing.

No cancellation and no lift usage: ticket will be charged at the official rate and remaining credits will be cancelled.

No. Magic Travel credits are personal, associated with the holder's Magic Pass number, and cannot be transferred to anyone else.

No. Magic Travel credits are intended exclusively for travel to Magic Pass ski resorts, and their use is conditional upon using the ski lifts with your Magic Pass. They cannot be used to travel to thermal baths.

You are free to start your outbound journey from any Swiss station.
However, your Magic Pass destination must be the same on the way there and on the way back. Some destinations have several stops when they are part of the same interconnected ski area. You can then arrive at one stop and leave from another, sometimes even from a different resort, provided both are linked by ski within the same ski area.

Magic Travel tickets can be booked exclusively via the Magic Pass website or mobile app. Purchase is not possible through SBB channels (website, counters, app, etc.). To buy, you must first create a Magic Pass account. Once logged in, go to the Magic Travel tab, select the Magic Pass holder(s), choose your journey, and use your available credits.

Half-fare travelcard holders must select the appropriate fare. Tickets can be purchased up until the scheduled departure time.

Yes. You can purchase tickets for all individuals linked to the same Magic Pass order (adults and children). Tickets cannot be purchased for people outside your order.

Magic Travel purchases are limited to 7 days in advance to help manage credit availability and ensure that all Magic Pass holders have a faire opportunity to purchase tickets.

Magic Travel tickets are issued in 2nd class. If you wish to travel in 1st class, you can purchase a 1st-class supplement directly via the SBB app or website, in addition to your Magic Travel ticket.

Magic Travel tickets are issued in 2nd class. If you wish to travel in 1st class, you can purchase a 1st-class supplement directly via the SBB app or website, in addition to your Magic Travel ticket.

Magic Pass applies credit limits on certain routes to ensure a quality experience and prevent overcrowding at specific times. If no credit is available for your selected departure:

Choose another time,

Choose another Magic Pass destination, or

Purchase a ticket directly via SBB.ch or the SBB app.

Please note that your Magic Pass transport ticket does not include a seat reservation.

To help manage passenger flow, it is very important to respect your chosen departure time. In case of connection issues or timetable changes, your ticket will automatically remain valid for the next available connection.

Once confirmed, your ticket is available via:

The Magic Pass app (QR code + downloadable PDF).

Your Magic Pass web account (view, download, or print).

The confirmation email (PDF attachment).

The ticket includes your personal details, selected route, date, time, and a QR code. Tickets are personal, non-transferable, and valid only when presented with an official ID.

All passengers must carry a valid transport ticket.

.

In some cases, the final section of the journey is already included in your Magic Pass. The stop suggested in Magic Travel is therefore the last stop before this free section of the journey.

You must buy a Magic Travel ticket to your chosen stop, then use your Magic Pass to travel the final leg of your journey free of charge. Remember to check your connections on the SBB app or with the relevant transport operator. Your Magic Pass serves as your ticket for this final leg of the journey.

In some cases, the final section of the journey may be operated by a private company that falls outside the scope of the Swiss Pass Alliance. In such cases, Magic Travel can only offer a ticket as far as the last eligible stop. The remaining part of the journey must then be purchased separately on the spot.

Please remember to check the cost and timetable for this final leg of the journey with the transport operator before you travel.

Some local authorities or fare zones may offer free public transport on certain routes to residents of a particular local authority. As these free travel schemes are only available to a limited group of passengers, we advise you to contact your local authority directly to obtain information specific to your situation.